Privacy Policy

This privacy policy ("Privacy Policy") explains how WOKA CREATIONS PRIVATE LIMITED (“Woka”/ “We”/ “Us”) collect, use, share, disclose and protect Personal information about the users and visitors (“You”/”User”) of our website http://www.wokaland.com/ and/or mobile application (the website and the application shall be collectively referred to as “Platform”).

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY.

YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR ACCESS OUR PLATFORM. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

COLLECTION OF PERSONAL INFORMATION

  1. When you access our Platform and when You register and create an account, we collect, store and retain certain potential information, including but not limited to the following:

    1. Your personal details such as name, date of birth/age and gender;
    2. Contact details such as contact number and email address;
    3. Login information (we do not store a copy of your password);
    4. Your financial and payment information while you make purchases and payments.
    5. User details as provided at the time of registration;
    6. Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used;
    7. Content uploaded by You on the Platform;
    8. Service requests raised by You;
    9. All ither individual usage patterns on the Platform and Services.
  2. In addition to the above, the following information is defined as “Personal Information” is defined under Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

    The SPDI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to the following: (i) passwords; (ii) financial information such as bank accounts, credit and debit card details or other payment instrument details; (iv) sexual orientation; (v) medical records and history; (vi) biometric information; (vii) information received by body corporate under lawful contract or otherwise; (viii) visitor details as provided at the time of registration or thereafter; and (ix) call data records.

    (Points (A) and (B) shall collectively referred to as “Personal Information”).

  3. To improve the responsiveness of the Platform, as you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, internet tags, and navigational data collection. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site. Navigational data is used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. WOKA uses cookies to identify and track visitors, their usage of the WOKA website, and their website access preferences. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using WOKA’s website, with the drawback that certain features of WOKA’s website may not function properly without the aid of cookies.

  4. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, you may correct, delete inaccuracies, or amend information by notifying us of change by writing to us at contact@wokacreations.com, WOKA shall retain the right not to correct, delete or update your Personal Information, including (a) where the Personal Information is opinion data that is kept solely for evaluative purpose; and (b) the Personal Information is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.

CONSENT TO USE AND DISCLOSE PERSONAL INFORMATION

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, you may correct, delete inaccuracies, or amend information by notifying us of change by writing to us at contact@wokacreations.com, WOKA shall retain the right not to correct, delete or update your Personal Information, including (a) where the Personal Information is opinion data that is kept solely for evaluative purpose; and (b) the Personal Information is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.

As outlined in this Privacy Policy, we will not process your Personal Information without a lawful basis to do so. In general, We may process your Personal Information on the legal basis of: (i) consent (ii) contract; (iii) compliance with applicable laws; (iv) to protect the vital interests of any individual or WOKA’s legitimate interests. The User hereby specifically consents to receiving one-time passwords to facilitate account signups, logins, and for other verification purposes or any other such scenarios as WOKA may deem fit in its sole discretion.

You hereby also consent to our disclosure of your Personal Information as follows:

  1. Disclosure as per applicable laws of the land;
  2. To any government or statutory authority or court of law or judicial forum wherein such disclosure is necessary as per applicable law and/or as per judicial process;
  3. Disclosure in order to protect the safety of the public or of any person or User or to prevent or take action against any illegal or unethical acts or actions in violation of the laws of the land;
  4. To any third-party service provider to whom disclosure is necessary in order to enable Your access to the Services;
  5. Wherein such disclosure is necessary to enforce Our rights and interests in our sole discretion and determination;
  6. Our business partners, collaborators, agents, third parties of joint ventures wherein disclosure is necessary for the purpose of the object of such partnership or for any other marketing or promotional activity undertaken by them for or on behalf of WOKA;
  7. In the event of an acquisition or merger or sale of WOKA, disclosure to such entity.

ACCESS, RETENTION AND DELETION OF PERSONAL INFORMATION[PP1]

  1. When you register and create an account, you are opting in to receive emails from WOKA. WOKA will take reasonable steps to accurately record the Personal Information that you provide to WOKA and any subsequent updates. As a user, you have the right to access, correct, delete or transfer your Personal Information that WOKA holds, including registration details.

  2. You can log in to manage your email preferences and follow the "unsubscribe" instructions in commercial email messages. If required by you, WOKA will delete the Personal Information provided by you. WOKA will remove your public posts from view and/or dissociate them from your account profile, but WOKA may retain information about you for the purposes authorized under this Privacy Policy, unless prohibited by law. Thereafter, WOKA will either delete your Personal Information or de-identify it so that it is anonymous and not attributed to your identity. Upon deletion of your Personal Information, copies of your Personal Information may remain viewable in cached and archived pages.

  3. We can retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. WOKA will not under any circumstance be responsible for any third-party usage of the Personal Information, where such information was shared with the said third party in accordance with this Privacy Policy.

  4. In the event that you chose to discontinue Your access and/or use of the Services or terminate Your account or registration on the Platform, You may do so at any time. You may chose to delete Personal Information by writing to us at the contact details as given below.

SECURITY AND CONFIDENTIALITY OF PERSONAL INFORMATION

  1. Your Personal Information is maintained by WOKA and such information may also be converted to physical form from time to time, in accordance with applicable laws. WOKA takes all necessary precautions to protect your Personal Information both online and offline, and implements reasonable security practices and measures that are commensurate with respect to the information being collected and the nature of WOKA’s business.

  2. No administrator at WOKA will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. WOKA does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Us by sending an email to contact@wokacreations.com. You shall henceforth indemnify WOKA against any loss suffered by it due to such unauthorized use of your account and password.

  3. WOKA makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using WOKA’s websites, you consent to the transfer of such information to them. WOKA will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, WOKA discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when WOKA believes in good faith that disclosure is reasonably necessary to protect the property or rights of WOKA, third parties or the public at large.

  4. In order to enable the Users to access the Platform effectively, WOKA may engage with third parties from time-to-time. In connection with the same, WOKA may need to share your Personal Information as shared in accordance with this Privacy Policy towards the limited purpose of engagement with such third party. By accepting this Privacy Policy and its terms, you consent expressly to such sharing of information with third parties. In the event that this requires you to accept such third party’s privacy policy and/or terms of use, WOKA shall not be responsible for any breach/action/omission on the part of the User or such third party, whatsoever.

  5. WOKA is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, WOKA shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of WOKA including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

  6. In the event that You become aware of or have reason to believe that the security of Your account/information has been compromised, You shall notify us of the same immediately at our contact details below.

BUSINESS TRANSFERS

If WOKA, or substantially all of its assets, were acquired, or in the unlikely event that WOKA goes out of business or enters bankruptcy, the acquired Personal Information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of WOKA may continue to use your personal information as set forth in this policy.

CONTACT DETAILS

In case of any questions, queries, feedback, comments, or concerns about any of the terms of this Privacy Policy, you are requested to contact us through e-mail at contact@wokacreations.com

AMENDMENT

This Privacy Policy may be amended at any point in time by WOKA at its sole discretion. The same shall be intimated to the User through the Platform and/or by email at the point of go-live of such amended Privacy Policy. Your continued use of the Platform post such amendment, shall constitute your acceptance.

ACCEPTANCE

Your acceptance of this Privacy Policy is effected by your usage of the Platform. Should you have any concerns with using our Platform, kindly contact us at the email ID provided above and immediately cease using our Platform.

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